Privacy Policy
Last updated: 2026-05-26
This Privacy Policy explains how neuschwansteincastlefrommunich.com ("we", "us", "this site") collects, uses, and protects information about visitors. By using this site you accept the practices described below.
1. What we collect
1.1 Server access logs
Our hosting provider (Netlify) keeps standard server logs that record IP address, browser type, referring URL, requested page, and timestamp for each request. These logs are used for security, abuse mitigation, and aggregated traffic analysis. Logs are retained for up to 30 days and then automatically deleted.
1.2 Third-party widget cookies
This site embeds a GetYourGuide booking-availability widget on the featured-tour section. When the widget loads, GetYourGuide may set cookies and read browser storage to remember language preferences, currency, and analytics. These cookies are governed by GetYourGuide's own privacy policy at getyourguide.com/privacy_policy. We do not control or have access to these cookies' contents.
1.3 Analytics
The GetYourGuide analytics script (pa.umd.production.min.js) tracks affiliate click-throughs to attribute commissions. It does not personally identify visitors. We do not run Google Analytics, Meta Pixel, or any other third-party tracking on this site.
2. What we do not collect
- We do not ask for or store names, email addresses, postal addresses, or payment details on this site.
- We do not sell, share, or rent any visitor information to third parties.
- We do not set first-party advertising cookies.
3. Your rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA), the United Kingdom, or California, you have the following rights regarding any personal data held about you:
- Access — request a copy of the data we hold about you
- Rectification — request that inaccurate data be corrected
- Erasure — request that we delete your data ("right to be forgotten")
- Restriction — request that we limit how we use your data
- Portability — request your data in a machine-readable format
- Objection — object to specific processing activities
- Opt-out of sale/sharing (California) — although we do not sell or share data
To exercise any of these rights, contact us at the email address in section 5.
4. Booking transactions
Any booking, payment, or refund-request you make happens entirely on the GetYourGuide platform after you click an affiliate link. We do not see, store, or process your name, payment, contact, or travel data. Disputes about bookings should be raised directly with GetYourGuide.
5. Contact
For privacy questions or to exercise any of the rights listed in section 3, contact: hello@neuschwansteincastlefrommunich.com.
6. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the site after changes are posted indicates acceptance.